Cancellation policy

Last updated: 19 September 2026

Monthly subscription

DuoVida products can be bought once or as a monthly subscription. With a subscription we send the chosen product automatically every month, and the discount shown on the product page applies.

Billing

Each shipment is charged separately to the payment method used for the first order. The billing date is the same day of each month as your first order. The amount, frequency and next billing date are shown in your order confirmation and on your subscription management page.

Changing, pausing and cancelling

You can change, pause or cancel your subscription at any time, free of charge:

• via the management link in your order confirmation email, or
• by writing to info@duovida.ee.

To stop the next shipment from being processed, make the change at least 48 hours before the next billing date. Shipments already dispatched are covered by the normal 14-day right of withdrawal under our refund policy.

Price changes

If the subscription price changes, we will notify you by email at least 30 days in advance. You have the right to cancel before the new price takes effect.

Contact

LAL OÜ (registry code 17469439)
Luha 28, 10131 Tallinn, Estonia
info@duovida.ee